FAQ

1. What is the difference between synthetic hair and human hair extensions?

Synthetic hair is made from high-quality fibers and is more affordable, lightweight, and easy to maintain. Human hair extensions can be styled with heat tools and dyed, but they are more expensive.

2. Can I use heat styling tools on synthetic hair?

Some of our synthetic products are heat-resistant up to 160°C/320°F, but we recommend using low heat to prevent damage. Please check the product description before styling.

3. How do I attach ponytail extensions?

Our ponytail extensions come with either a drawstring or claw clip. Simply tie your natural hair into a bun or ponytail, attach the extension, and secure with the built-in mechanism.

4. How do I wear a hair topper?

Position the hair topper over the thinning area, secure it with the anti-slip clips, and blend with your natural hair for a seamless look.

5. Can I wash synthetic wigs and extensions?

Yes! Wash gently with lukewarm water and mild shampoo. Do not rub or twist. Let them air dry naturally on a wig stand or hanger.

6. How long do synthetic hairpieces last?

With proper care, synthetic hair can last 3–6 months with daily wear, and longer if used occasionally.

7. Can I sleep or shower with the wig or extensions on?

We recommend removing wigs and extensions before sleeping, showering, or swimming to extend their lifespan.

8. Do the wigs come pre-styled?

Yes, synthetic wigs are pre-styled and ready to wear. You don’t need to restyle them after washing, as they will return to their original look once dry.

9. How do I choose the right length?

• 18–20 inch: Natural everyday look.

• 24–26 inch: Glamorous long hairstyle.

• 30–32 inch: Extra-long and dramatic effect.

10. Do you offer returns or exchanges?

Yes, we accept returns on unused items in original condition within 30 days. Please check our [Return Policy] page for details.