What is the difference between synthetic hair and human hair extensions?

Synthetic hair is made from high-quality fibers and is more affordable, lightweight, and easy to maintain. Human hair extensions can be styled with heat tools and dyed, but they are more expensive.

Can I use heat styling tools on synthetic hair?

Some of our synthetic products are heat-resistant up to 160°C/320°F, but we recommend using low heat to prevent damage. Please check the product description before styling.

How do I attach ponytail extensions?

Our ponytail extensions come with either a drawstring or claw clip. Simply tie your natural hair into a bun or ponytail, attach the extension, and secure with the built-in mechanism.

How do I wear a hair topper?

Position the hair topper over the thinning area, secure it with the anti-slip clips, and blend with your natural hair for a seamless look.

Can I wash synthetic wigs and extensions?

Yes! Wash gently with lukewarm water and mild shampoo. Do not rub or twist. Let them air dry naturally on a wig stand or hanger.

How long do synthetic hairpieces last?

With proper care, synthetic hair can last 3–6 months with daily wear, and longer if used occasionally.

Can I sleep or shower with the wig or extensions on?

We recommend removing wigs and extensions before sleeping, showering, or swimming to extend their lifespan.

Do the wigs come pre-styled?

Yes, synthetic wigs are pre-styled and ready to wear. You don’t need to restyle them after washing, as they will return to their original look once dry.

How do I choose the right length?

18–20 inch: Natural everyday look. 24–26 inch: Glamorous long hairstyle. 30–32 inch: Extra-long and dramatic effect.

Do you offer returns or exchanges?

Yes, we accept returns on unused items in original condition within 30 days. Please check our Return Policy page for details.

Contact US

Our customer service team is available from 8 a.m. to 6 p.m. (Eastern Time, USA) every day.

You can reach us by Email kookastyle-hair@outlook.com . Also, please make sure your email is not full; otherwise, our reply will be rejected.You can also contact us via our WhatsApp number.+86 17527033975

Generally, we will reply to your message as soon as we see it. However, if we fail to reply, you should check if your email is full, as this may prevent my message from being sent.

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